Cookie Policy

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, analyze usage, and provide personalized experiences.

2. Cookies We Use

2.1 Strictly Necessary Cookies

Purpose: Essential for the Service to function. Cannot be disabled.

• Session Cookies: Authentication and login state
• Security Cookies: CSRF protection, request validation
• Cookie Consent: Remembers your cookie preferences

Legal Basis: Legitimate interest (necessary for service provision)

2.2 Analytics Cookies

Purpose: Understand how users interact with the Service to improve performance.

• Google Analytics 4 (GA4): Page views, user interactions, video playback events
• Custom Analytics: Embed usage, domain verification, TV kiosk heartbeat

Data Collected:

• Page URLs and referrers
• Device type, browser, operating system
• IP address (anonymized)
• Session duration and bounce rate
• Custom events: embed_per_procedure_generated, pwa_explainer_publish, tv_video_start/complete

Legal Basis: Consent (you can opt-out via cookie settings)

2.3 Marketing Cookies

Purpose: Deliver personalized ads and measure campaign effectiveness.

• Meta Pixel (Facebook): Conversion tracking, remarketing, audience building
• OneSignal: Push notification delivery and preferences

Data Collected:

• Page views and conversion events
• Device identifiers
• Ad click and impression data

Legal Basis: Consent (required for GDPR/ePrivacy compliance)

3. Cookie Categories & Duration

4. Managing Your Cookie Preferences

4.1 Cookie Consent Banner

When you first visit PlasticTouch, you'll see a cookie consent banner allowing you to:

• Accept All: Enable all cookies (necessary, analytics, marketing)
• Reject Optional: Only strictly necessary cookies
• Manage Preferences: Customize which cookies to allow

4.2 Browser Settings

You can also manage cookies through your browser settings:

• Chrome: Settings → Privacy and Security → Cookies
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Cookies and website data
• Edge: Settings → Cookies and site permissions

4.3 Opt-Out Links

• Google Analytics: Google Analytics Opt-out Browser Add-on
• Meta Pixel: Facebook Ad Preferences
• OneSignal: Manage via browser notification settings

5. Third-Party Cookies

Some cookies are set by third-party services we use (Google Analytics, Meta Pixel, OneSignal). These providers have their own privacy policies:

• Google Privacy Policy
• Meta (Facebook) Privacy Policy
• OneSignal Privacy Policy

6. Do Not Track (DNT)

We respect Do Not Track (DNT) browser signals. If DNT is enabled, we will not load analytics or marketing cookies without your explicit consent.

7. Changes to This Policy

We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

8. Contact Us

For questions about cookies or to exercise your rights, contact:
Email: privacy@plastictouch.tv
Support: support@plastictouch.tv